Tom Langemo, RCC
Capability Development
Leaning into collaborative, human-centered approaches with stakeholders, consumers, and partners.
Capability is the pivot point between strategy and execution. It's the translation layer that takes the strategic objectives, environmental scan, and company culture, and turns it into an architectural design from which executable operating models, org design, skill development, and talent strategies can emerge.
Capability development is foundational to continuous improvement. Every role I've had required a significant level of renovation or building net-new, some of which was unknown territory for the company. Nothing gets me more motivated than figuring out a mystery!
Capability is simply the ability to do something. Whether tied to a service, technology, person, or team, it's about positioning people to do something better or new. Nothing is more exciting than diving in to figure out what's possible and collaborate to design a path forward.
The image below is a general depiction of my approach.
Whether it be about renovating or building net-new capabilities, teams, or operating models, the process is similar, but the tools and references may be quite different. Every circumstance lends itself to tailoring; hold outcomes tightly, tactics lightly - supported by open-architected frameworks - so that the process fits the culture, need, and broader context.